Updated

We have been notified about an error in publishing the status updates.

This is a retrospective update about the earlier incident. The issue with respect to users logged out is now resolved. If you are still encountering the problem, kindly reach out to our support team.

Root cause: One of the primary network nodes had a disconnection with the Redis cache layer and did a fail over to the back up one. We have scheduled a replacement of this network node in the next maintenance window to prevent any further degradation.