Resolved

Some services are down

Submitting Assessments went down.

Resolved

Degraded API response

We are investigating an increased number of alerts related to the degraded API response. We are looking into this on priority.

Resolved

Submitting Assessments is down

Submitting Assessments went down.

Resolved

Some APIs are degraded

Our team is looking into the increased number of alerts highlighting the degradation of some of the APIs. We will share an update in the next 15 minutes.

Resolved

Submitting Assessments is down

Submitting Assessments went down.

Resolved

We are investigating degraded performance alerts related to accessing the platform.

Dear customer,

Our monitoring team has received alerts indicating the degraded performance in accessing the platform. We are investigating the alerts. Next update will be in 20 minutes.

Resolved

Some services are down

Submitting Assessments went down.

Resolved

Submitting Assessments is down

Submitting Assessments went down.

Resolved

Submitting Assessments is down

Submitting Assessments went down.

Resolved

Elevated errors with clinical api

We are aware of a networking issue causing elevated errors while accessing some of the platform services. We are working on priority to restore them.

Resolved

Some customers are unable to login

Dear customer, we are investigating the issue related to the log-in error some of our customers are encountering.

We will share an update within the next 15 minutes. We apologise for the inconvenience.

Resolved

Submitting Assessments is down

Submitting Assessments went down.

Resolved

Assessments links via SMS, Email is down

Assessments links via SMS, Email went down.